2016-03-29 - 26218 - Service Request - SNC PO push failed due to long day end process #ProductionBreakFix #sncsup #SNCProject

2016-03-29 - 26218 - Service Request - SNC PO Push failed due to Long Day End Process

Problem Summary


SNC PO Push failed due to Long Day End Process.

Admin Info


Purpose
SNC PO Push failed due to Long Day End Process
Requested by
Jingsha
Issue Date
03-29-2016
Resolved by
Adithya, Thiyagu
Resolved Date
04-06-2016
Document Status
Complete

Detailed Problem Description

(Include Screen Shots if required )

SNC PO push failed due to some POs were being processed by Day End Process. If Day End Process is still running while the PO push occurs, the PO push may fail due to the concurrent processing to the same PO.

Solution Analysis and Recommendations

(Include Screen Shots if required)

Understand that the PO Push is failed due to a queue which is formed in the inbound queue.
The Error says that "PO is Locked".
Understand that the PO which is locked and unprocessed in SXI_MONITOR has some updates processed in the Work Order confirmation update (Upload) in the Day End Process.

Here is the attached document with the issue replicated data from QAS.
Po Lock-01.docx

This was happening for EB vendor in production 208824.

Resolution


Clean up the old work orders for EB Vendor so that the confirmation upload processing time would take less to execute.

Release Information


Provide link here to Release Notes if Technical Objects were changed